This Privacy Policy explains how be399 collects, processes, stores, uses and protects the personal information of Pakistani players who register and use the be399 platform. Your privacy is important to us. This document sets out your rights and our obligations in plain, honest terms.
Before you read the full policy, here is a clear summary of the six core privacy commitments be399 makes to every Pakistani player on the platform.
All personal and financial data stored by be399 is encrypted using industry-standard AES-256 encryption at rest. Data in transit between your device and the be399 platform is protected by TLS 1.3 secure connections. Your PKR balance and payment details are never stored in plaintext.
be399 does not sell, rent or trade your personal information to any third-party marketing organisation, data broker or advertising network. Your data is used exclusively for the purposes described in this Privacy Policy — primarily to operate your be399 account, process PKR transactions and comply with regulatory obligations.
Every be399 player has the right to access, correct, export or request deletion of their personal data held by be399. These rights can be exercised by contacting be399 support. Requests are processed within 30 days in accordance with applicable data protection standards under be399's licensing obligations.
be399 only sends promotional communications — bonus offers, PSL betting alerts, new game announcements — to players who have explicitly opted in. You can withdraw marketing consent at any time through your be399 account settings or by contacting support. Opting out does not affect your ability to use the platform.
be399 processes personal data in compliance with the requirements of its international gaming licence and applicable data protection law. Where data is shared with third parties — payment processors like JazzCash and EasyPaisa, identity verification providers, regulatory authorities — this is done under strict data processing agreements that bind those parties to equivalent protection standards.
be399 collects only the personal data that is strictly necessary for the purposes for which it is processed. We do not collect data speculatively or beyond what our operating licence, KYC obligations and platform functionality require. Data that is no longer required is securely deleted or anonymised in accordance with our data retention schedule.
This Privacy Policy ("Policy") describes how be399 ("the Company", "we", "us", "our") collects, uses, discloses, stores and protects the personal information of individuals ("Users", "Players", "you", "your") who access or use the be399 online casino and sports betting platform available at be399.bet ("the Platform").
be399 is committed to protecting the privacy of all Pakistani players who use the Platform. We process your personal data in accordance with applicable international data protection standards and the requirements of our gaming licence. This Policy should be read alongside the be399 Terms & Conditions and Responsible Gaming Policy.
By registering a be399 account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the be399 platform.
Plain Language Commitment: be399 has made every effort to present this Privacy Policy in clear, accessible language that is understandable to Pakistani players. Where legal terminology is unavoidable, we have provided contextual explanations. If any part of this Policy is unclear, please contact be399 support for clarification before using the Platform.
For the purposes of applicable data protection law, be399 acts as the data controller in respect of personal data collected from Pakistani players who use the Platform. As data controller, be399 determines the purposes for which and the means by which personal data is processed.
Where be399 engages third-party service providers to process personal data on its behalf — including payment processors, identity verification providers and customer support platforms — those third parties act as data processors under written data processing agreements that require them to process data only in accordance with be399's instructions and to maintain appropriate technical and organisational security measures.
Contact details for the be399 data protection function are provided in Section 15 of this Policy.
be399 collects the following categories of personal data from Pakistani players:
be399 collects personal data through the following channels:
be399 processes your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (your agreement with be399) |
| Processing PKR deposits and withdrawals | Performance of contract; legal obligation (AML/CFT) |
| Age and identity verification (KYC) | Legal obligation under gaming licence requirements |
| Fraud prevention and security monitoring | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest; player protection |
| Regulatory reporting and compliance | Legal obligation under gaming licence |
| Platform analytics and improvement | Legitimate interest (data anonymised where possible) |
| Marketing communications (opted-in players) | Consent (freely given, revocable at any time) |
be399 does not sell your personal data to any third party. be399 may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
What we never do: be399 never sells your data to marketing companies, advertising networks, or data brokers. We never share your financial data with other players or third parties outside the categories listed above. Your PKR transaction history and CNIC data are treated as strictly confidential.
be399 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and resolve any disputes. The following general retention periods apply:
be399 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, be399 will notify you without undue delay in accordance with applicable notification obligations, providing details of the nature of the breach, the data affected, and the steps be399 is taking to address it.
The be399 platform uses cookies and similar tracking technologies to operate core platform functionality, maintain your login session, remember your preferences, and analyse platform performance. The following categories of cookies are used:
be399 does not use third-party advertising or behavioural targeting cookies that share your data with external advertising networks. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the be399 platform.
As a be399 player, you have the following rights in respect of your personal data. These rights are subject to certain exceptions and limitations under applicable law, which be399 will communicate to you when relevant:
To exercise any of your data rights, please contact the be399 support team at the details provided in Section 15. be399 will respond to data rights requests within 30 days of receipt. Requests may be subject to identity verification before processing.
Note: Certain data rights are subject to limitations where processing is required to comply with legal obligations — for example, be399 is required by its gaming licence and AML regulations to retain certain transaction and identity records for a minimum of five years and cannot delete this data upon request during that retention period.
The be399 platform is strictly restricted to individuals aged 21 years and above. be399 does not knowingly collect personal data from anyone under the age of 21. Where be399 discovers or has reasonable grounds to believe that personal data has been collected from an individual under 21, that data will be deleted and the associated account will be immediately closed.
If you are a parent or guardian and believe that a minor under your care has registered a be399 account or provided personal data to be399, please contact be399 support immediately at the contact details provided in Section 15. be399 will investigate and take appropriate action promptly.
In the course of operating the be399 platform, your personal data may be transferred to and processed in countries outside Pakistan. This may occur in connection with cloud hosting infrastructure, third-party KYC providers, game content providers and regulatory reporting obligations.
Where personal data is transferred internationally, be399 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Such safeguards include contractual data protection clauses in agreements with data processors, and processing only by providers located in jurisdictions with adequate data protection frameworks.
be399 sends marketing communications — including bonus offers, PSL betting promotions, new game announcements and platform updates — only to players who have explicitly opted in to receive such communications at the time of registration or subsequently through their account settings.
You can withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will be processed promptly. You may continue to receive transactional communications — such as deposit confirmations, withdrawal notifications and account security alerts — even after opting out of marketing, as these are necessary for the operation of your be399 account and cannot be disabled.
be399 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements or platform functionality. Where material changes are made to this Policy, be399 will notify registered Pakistani players via their registered email address or by displaying a prominent notice on the be399 platform before the changes take effect.
Your continued use of the be399 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. The "Last Updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this Policy periodically.
For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by be399, please contact us through the following channels:
When submitting a data rights request, please include your full name, registered email address, and a description of your request. be399 may need to verify your identity before processing the request.
Effective Date: This Privacy Policy is effective as of 1 January 2026 and supersedes all prior versions of the be399 Privacy Policy. By continuing to use the be399 platform after this date, Pakistani players confirm their acceptance of this Policy in its current form.
Your data, your rights. Every be399 player can exercise the following rights under applicable data protection standards. Contact support to start any of these requests.
Request a copy of all personal data be399 holds about you, including your PKR transaction history, KYC documents and gaming activity records.
Correct any inaccurate or incomplete data in your be399 account — update your mobile number, residential address or payment details at any time.
Request deletion of your data where it is no longer needed (subject to be399's five-year legal retention obligations for financial and KYC records).
Ask be399 to restrict how your data is used in certain circumstances — for example, while a rectification dispute is being resolved.
Receive your personal data in a structured, machine-readable format (CSV or JSON) that you can transfer to another service provider.
Object to processing based on legitimate interest — for example, object to platform analytics tracking (though this may limit functionality).
Withdraw your consent to marketing communications, optional data processing or other consent-based uses at any time through your account settings or by contacting be399 support. Withdrawal does not affect prior processing carried out with your consent.
You have reviewed the be399 Privacy Policy. Your data is encrypted, never sold, and processed only for the purposes you expect. Now return to the platform — 3,500+ games, instant PKR deposits via JazzCash and EasyPaisa, and licensed fair play for Pakistani players aged 21 and above.
21+ All gaming at be399 is strictly for players aged 21 years and above. Privacy and responsible gaming go hand in hand. Visit our Responsible Gaming page for deposit limits, self-exclusion tools and support resources.