be399 is Pakistan's most trusted online casino and sports betting platform — and with that trust comes a serious responsibility. Our Responsible Gaming programme gives every Pakistani player the tools, information and support they need to keep gaming fun, safe and firmly within their own control. From deposit limits to full self-exclusion, be399 has you covered.
Every Pakistani player on be399 has access to these built-in responsible gaming tools — available directly from your account settings, at any time, free of charge.
Set daily, weekly or monthly PKR deposit limits to cap how much you add to your be399 account in any given period. Limits take effect immediately when reduced. Increasing a limit requires a 24-hour cooling-off period so the decision is never impulsive. Available for JazzCash, EasyPaisa, HBL and all other payment methods.
Define the maximum amount in PKR you are comfortable losing across a set period — daily, weekly or monthly. Once your loss limit is reached, be399 will prevent further wagering until the limit period resets. This tool is especially useful for managing your cricket betting and PSL wager budgets responsibly.
Set a maximum session duration for your be399 gaming time. When your session limit is reached, you will receive a notification and be prompted to take a break. Keeping track of time is one of the most effective ways to maintain a healthy relationship with online gaming — be399 makes it automatic.
Enable periodic reality check pop-ups that appear during active gaming sessions. Each pop-up shows how long you have been playing and how much you have wagered or won in that session. Pakistani players can set reality check intervals from 15 minutes to 2 hours — a simple nudge to stay aware of your activity.
Take a temporary break from be399 by activating a cool-off period ranging from 24 hours to 6 weeks. During a cool-off period your be399 account is suspended — you cannot deposit, wager or access games. The cool-off period cannot be cancelled once activated. Ideal for players who want a structured short break.
Request permanent or long-term (6 months to 5 years) self-exclusion from the be399 platform. Self-exclusion is the strongest responsible gaming tool available — it fully blocks your access and prevents you from creating new accounts. Requests are processed within 24 hours. Details in Section 4 below.
be399 enforces a strict minimum age of 21 for all Pakistani players. This goes beyond the standard 18+ threshold used in some jurisdictions — because be399 believes that responsible gaming starts with a mature understanding of risk, probability and financial management. We want every player on our platform to genuinely be in a position to make informed, considered decisions.
All new be399 accounts undergo CNIC-based identity and age verification before access to real-money gaming is granted. Where there is any doubt about a player's age, be399 reserves the right to suspend account access pending verification. Funds deposited by underage players will be returned and the account permanently closed.
If you are a parent or guardian concerned that a minor in your household may be accessing online gambling platforms, we strongly recommend enabling parental controls on your devices and broadband connection. Be aware that be399 takes reports of underage access seriously and will act on them immediately.
Self-exclusion is available to all be399 players who feel they need a longer break or want to stop gambling entirely. Follow these steps — the process is straightforward and fully supported by the be399 team.
Access the be399 platform via be399 Login. Navigate to Account Settings in the top-right menu of your dashboard.
Inside Account Settings, locate the "Responsible Gaming" section. This is where all safety tools including deposit limits, loss limits, cool-off periods and self-exclusion options are housed.
Choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent exclusion. Read the confirmation statement carefully — self-exclusion cannot be reversed during the selected period.
Submit your self-exclusion request. You will receive a confirmation email to your registered address. Your be399 account will be suspended within 24 hours of your request being processed by the support team.
If you need assistance at any stage of the self-exclusion process, contact be399 support via live chat 24/7. The support team is trained in responsible gaming and will handle your request with sensitivity and without judgement.
Gambling should always be entertainment — never a financial strategy or an escape from stress. Recognising the warning signs early makes a real difference. Take a moment to reflect honestly on your gaming habits.
Continuing to gamble specifically to win back money you have already lost — especially by increasing your wager sizes beyond your usual limits.
Using money set aside for rent, utility bills, groceries, or other essential expenses for gambling on be399 or any other platform.
Spending significant time thinking about past gambling sessions, planning the next session, or finding ways to obtain more money for gambling.
Hiding your gambling from family members, lying about wins and losses, or feeling shame or guilt about how much time or money you are spending.
Making repeated unsuccessful attempts to cut back or stop gambling — finding that you continue despite genuine intentions to stop.
Gambling as a way to cope with stress, anxiety, depression or other negative emotions — using wins as mood-lifting events and losses as mood-crushing ones.
| Behaviour | Healthy Gaming | Problem Gambling |
|---|---|---|
| Budget | Fixed entertainment budget in PKR; stops when it runs out | Continually deposits more to keep playing beyond budget |
| Time | Planned sessions with clear end times; other activities unaffected | Sessions run on indefinitely; neglects work, family, meals |
| Mindset | Wins are a pleasant bonus; losses are accepted as the cost of entertainment | Losses feel unbearable; must "get even" before quitting |
| Transparency | Open with family about gambling activity and spending | Hides gambling from family; lies about amounts spent |
| Finances | Never uses bill money, savings or borrowed funds for gambling | Borrows money, misses bill payments, or dips into savings |
| Emotional state | Enjoys gambling as one of several leisure activities | Mood is heavily determined by gambling outcomes |
be399 is committed to providing a safe, fair and enjoyable gaming environment for all Pakistani players. Responsible gaming is not an afterthought at be399 — it is embedded in every aspect of how the platform is designed, operated and supported. Our Responsible Gaming Policy reflects be399's obligations under its international gaming licence and our own genuine commitment to the wellbeing of our players.
Gaming at be399 — whether on slots, cricket betting, PSL markets, Dragon Fishing 2 or any other game on the platform — is designed to be entertaining. It is not a reliable way to make money, and it should never be treated as one. The house edge means that, over time, the majority of players will lose more than they win. This is a mathematical reality, not a criticism of any individual player, and be399 is committed to making sure every Pakistani player understands this before they place their first wager.
One of the most important aspects of responsible gaming is managing your money wisely. Before depositing any PKR into your be399 account, we recommend taking a moment to set a clear gambling budget — an amount you are genuinely comfortable losing, not an amount you hope to recover. Use the be399 deposit limit tool to enforce that budget automatically.
Never gamble with money that is needed for essential expenses. Pakistani players should avoid using JazzCash, EasyPaisa or bank transfers to fund gambling activity with money set aside for rent, utility bills, school fees, groceries or family obligations. If you find yourself tempted to use essential funds for gambling, this is a serious warning sign — please use the be399 cool-off or self-exclusion tool immediately and consider seeking professional support.
be399 Tip: Set your deposit limit before your first session — not after. Limits set in advance, when you are thinking clearly, are far more effective than limits set reactively after a losing streak. Use the be399 responsible gaming tools proactively.
All be399 customer support staff undergo responsible gaming training. They are equipped to identify players who may be exhibiting signs of problem gambling and to sensitively direct those players towards appropriate tools and support resources. If a be399 support agent contacts you with a concern about your gaming patterns, please take that conversation seriously — it comes from a genuine place of care.
be399 also uses automated responsible gaming monitoring systems that flag unusual patterns — for example, a sudden large increase in deposit frequency, very long uninterrupted gaming sessions, or rapid escalation of wager sizes. Where these patterns are detected, be399 may proactively reach out to the player or temporarily apply account restrictions as a protective measure. These interventions are applied in accordance with be399's responsible gaming obligations under its licensing requirements.
Gambling can sometimes become intertwined with mental health challenges — stress, anxiety, depression, or other difficult emotions can make gambling feel like a coping mechanism. This is one of the most common pathways into problem gambling, and it is important to recognise it early. If you find yourself turning to be399 as a way to feel better when things are difficult, please consider speaking to a mental health professional or a gambling support service.
be399 encourages all Pakistani players to maintain a balanced lifestyle and to ensure that gaming remains one of many leisure activities — not the primary or only source of excitement, reward or social engagement. If gaming is becoming a disproportionate part of your daily life, our self-exclusion and cool-off tools are there to help you reset that balance without judgement.
be399 offers over 3,500 games, live cricket and PSL betting, and instant PKR payouts — all within a platform built around your safety. Set your limits, play within your budget, and reach out to support whenever you need it. Responsible gaming and great entertainment are not opposites at be399.
Already using be399? Access Responsible Gaming tools directly from Account Settings after login.
21+ Responsible gaming starts with age verification. All be399 players must be 21 years of age or older. If you or someone you know needs help with problem gambling, please seek support immediately. Gambling should always be entertainment, never a financial solution.